Returns And Exchanges Policy

Returns Policy

Eligibility for Refunds:

• Items must be returned within 14 days from the date of purchase.
• Items must be unused, unwashed, and in their original condition with all tags attached.
• Items must be unused, unwashed, and in their Proof of purchase is required for all refunds.

Non-Refundable Items:

• Gift cards.
• Final sale items.

Process:

• To initiate a refund, please contact our customer service team at Phone No. 01062822804 Email: boundfashion@outlook.com
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchange Policy

Eligibility for Exchanges:

• Items must be exchanged within 30 days from the date of purchase.
• Items must be unused, unwashed, and in their original condition with all tags attached.
• Proof of purchase is required for all exchanges.

Process:

• To initiate an exchange, please contact our customer service team at Phone No. 01062822804 Email: boundfashion@outlook.com.
• Specify the item you wish to exchange and the new size or color you prefer.
• Once the original item is received and inspected, we will process the exchange and send out the new item within 5-10 business days.