Refund Policy

1. Eligibility for Refunds:
   – Items must be returned within 14 days from the date of purchase
   – Items must be unused, unwashed, and in their original condition with all tags attached.
   – Proof of purchase is required for all refunds.

2. Non-Refundable Items:
   – Gift cards
   – Final sale items

3. Process:
   – To initiate a refund, please contact our customer service team at
   Phone No. 01062822804
   Email: boundfashion@outlook.com
   – Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
   – If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Additional Information

1. Delivery
   • Home delivery takes 2-5 working days

   – Shipping Costs:

   • Customers are responsible for return shipping costs unless the item is defective or an error occurs on our part.
   • Original shipping costs are non-refundable.
   • Damaged or Defective Items:
   • In the unlikely case  of receiving a damaged or defective item, please contact us immediately at
     • Phone No. 01062822804
     • Email: boundfashion@outlook.com

     with your order number and a photo of the item. We will handle the situation promptly to ensure your satisfaction.

      

Questions:

• For any questions regarding our Refund and Exchanges Policy, please contact our customer service team at boundfashion@outlook.com. We are here to assist you.

At Bound, we believe that luxury is about the experience, and we are dedicated to providing you with the highest quality experience, and fit in every piece. Thank you for choosing Bound!